Question 1

How do I create my first accreditation document?

Accepted Answer

After signing up and completing onboarding, navigate to the Documents page from the sidebar. Click 'New Document', select your accreditation standard (AACSB, SACSCOC, or HLC), and choose the document type. The system will create a document with the correct section structure for your selected standard.

Question 2

Which accreditation standards does AccredLeap support?

Accepted Answer

AccredLeap currently supports AACSB International (Continuous Improvement Review), SACSCOC (Compliance Certification and QEP), and HLC (Assurance Argument). Each standard has pre-built section structures and AI prompts tailored to the specific requirements of that accrediting body.

Question 3

Is there a free trial?

Accepted Answer

Yes. AccredLeap offers a free trial that gives you access to all features so you can evaluate the platform with your actual accreditation data. Visit our pricing page for current trial details and plan options.

Question 4

How do I upgrade my plan?

Accepted Answer

Navigate to Settings > Billing in your dashboard. You can view available plans, compare features, and upgrade directly. Changes take effect immediately and are prorated for the current billing cycle.

Question 5

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel anytime from Settings > Billing. Your access continues until the end of your current billing period. All your data remains available for export before cancellation takes effect.

Question 6

Do you offer institutional licensing?

Accepted Answer

Yes. For institutions that need multiple team seats or multi-department access, we offer institutional licensing with volume pricing. Contact us at support@accredleap.com or schedule a demo to discuss your institution's needs.

Question 7

How does the AI narrative generation work?

Accepted Answer

AccredLeap uses Claude (by Anthropic) to generate accreditation narratives. The AI receives your interview responses, institutional context, and the specific accreditation standard requirements, then produces a draft narrative that addresses the standard's expectations. You can refine the output with specific instructions or regenerate with different parameters.

Question 8

Is my institutional data safe?

Accepted Answer

Yes. Your data is processed through secure Supabase Edge Functions with encryption in transit. Each institution's data is isolated in its own database context. AI prompts containing your data are not used for model training. We follow industry best practices for data security and privacy.

Question 9

How do I improve AI-generated content?

Accepted Answer

Use the regeneration panel to refine output. You can make the content shorter, longer, more formal, or more evidence-focused. For specific changes, use the custom instruction field to guide the AI (e.g., 'Emphasize our new assessment framework'). You can also edit the generated text directly in the collaborative editor.

Question 10

How do I share documents with my team?

Accepted Answer

Team members with access to your institution can view and edit documents based on their role (admin, editor, reviewer, or member). Invite team members from Settings > Team. All team members with editor or higher access can collaborate on documents in real-time.

Question 11

How do approval workflows work?

Accepted Answer

When a document section is ready for review, click 'Submit for Review'. Assigned reviewers receive a notification and can approve the section or request revisions with specific feedback. Every action is logged in an audit trail for compliance documentation.

Question 12

What export formats are available?

Accepted Answer

AccredLeap supports export to PDF, DOCX, and Markdown formats. You can export individual sections or complete documents. Faculty qualification tables can be exported separately in formatted layouts ready for submission.

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